Refund policy

Return & Exchange Policy

We want you to love what you wear. If something isn’t right, we’re here to help.

• Returns must be requested within 2 days of delivery

• Product must be unused, unwashed, and in original packaging

• Tags must be intact if tags aren’t there return or exchange won’t be possible . A video showing tag intact is a must.

• Exchanges are allowed for size or product issues (if applicable)

• Subject to stock availability

• Customized or altered products

• Items bought on sale or using discount code not returnable

• Refunds are processed as store credit / original payment method within 5–7 working days after approval

If you receive a damaged or incorrect product, please contact us within 24 hours with images/videos for quick resolution.

For any queries, reach out to us at:

📧 Houzofmahi@gmail.com

All sarees are dry clean only. We do not recommend washing, as it may affect the fabric, color, and finish.

• Tag Policy

Returns or exchanges will not be accepted once the original tag is removed.

• Sale Items

Products purchased during sale, discount, or promotional offers are not eligible for return or exchange.